SNOW REMOVAL Q and A

Question:

My street hasn’t been plowed yet.

Answer:
The city plows all emergency routes first, once completed the Public Works Department will be plowing secondary and residential streets.

Question:
They plowed my driveway shut and I just cleaned it, they need to come back and clear my driveway entry.

Answer:
As residential streets are plowed there may be a windrow of snow which occurs at the end of driveways. Regrettably, this is unavoidable and residents are expected to clear their driveways.

Question:
I use the alley to get in and out of my garage. The city needs to get my alley plowed right away.

Answer:
Once all emergency routes have been plowed the Public Works Department will address the residential areas. What is your address and I’ll let Public Works know this alley has been requested to be plowed.

Question:
The snowplow knocked down my mailbox.

Answer:
May I have your address and phone number for the Public Works Department. Someone from Public Works will contact you for damage assessment and repair or replacement as needed.

Question:

My sidewalk needs to be cleaned and salted.

Answer:
By City Ordinance, sidewalks are the responsibility of the adjoining property owner. Residents are expected to keep sidewalks safe as possible.