How can we help you?
Use our search bar above or FAQs below to help with information about the City of Macomb.
Ameren - To submit a request, upgrade, relocate or remove electric, gas, or lighting service submit a request online at the link below or contact our ICE Team at 1-888-659-4540 7:30AM-4:30 PM Monday - Friday
Visit AmerenIllinoisSavings.com – a website dedicated to helping Ameren Illinois customers to become smarter, safer energy consumers. Find energy efficiency tips, plus access to helpful programs, rebates, and cash incentives.
McDonough Power Co-Op - Call- 309-833-2101 or visit their website
Contact the Business & Water Department to schedule an appointment to have your water service turned on.
Office hours are Monday-Friday, 8 AM – 5 PM. Customers request for service must be made before 2:30 PM to guarantee same day service.
Note: The Water Department is closed holidays
Monday
The north side of west Jackson Street, starting at the Courthouse Square and the west side of north Randolph Street, continuing north and west throughout the northwest quarter of Macomb. Also includes Spring Lake Subdivision.
Tuesday
The south side of west Jackson Street, starting at the Courthouse Square and the west side of south Randolph Street, extending south through the west side of Maple Avenue, continuing south and west throughout the southwest quarter of Macomb.
Wednesday
The north side of East Jackson Street, starting at the Courthouse Square and the east side of north Randolph Street, continuing north and east throughout the northeast quarter of Macomb.
Also includes the area from the east side of Maple Avenue and the south side of east Grant Street throughout the lower half of the southeast quarter of Macomb. This includes Verzel, James Drive, Evergreen Drive, PennyOaks, and Hidden Hills subdivisions.
Thursday
The south side of east Jackson Street, starting at the Courthouse Square and the east side of Randolph Street, continuing south to the north side of Grant street and east throughout the north half of the southeast quarter of Macomb.
Monthly fees for household waste collection/disposal services are included in the monthly water bill.
For items that will not fit into the residential garbage cart, customers may purchase additional $1.50 garbage stickers for extra bag/can or $20.00 large item stickers for couches, mattresses, etc. Each bag/can or large item requires a sticker before pick-up. Stickers may be purchased at City Hall.
Typical household wastes collected include: trash, garbage, rubbish and refuse. Liquid and household hazardous wastes are not collected. Yard waste cannot be mixed with trash.
Garbage carts are provided to each qualified residence. Additional carts may be purchased. Call 833-2821 for details. These carts should be set out no earlier than the evening prior to the collection day and removed by the end of the collection day at curb-side. These carts are the property of Waste Management and are assigned to addresses, not individuals.
Recycling carts are provided to each residence that qualifies for city garbage pickup. This service is provided every other week. Please refer to calendar for pick up dates. Place only recyclable items in the recycling cart… no garbage or other trash. Keep a copy of the RECYCLE RIGHT guidelines close to your cart for a quick reminder!
Accepted Paint and electronics can be recycled at Tri-County Regional Collection Facility
PAYMENT
We accept cash, checks, money orders and automatic bank payment.
Credit cards may be used 24 hours a day online at the upper right on this page. From the menu bar select Online City Payments. A nominal fee will be charged by this service.
You may also pay online via GovPayNet.
Returned bank items will be charged a $30 fee.
DROP BOX
A drive-up drop box is located in the north parking lot behind City Hall next to light pole.
Payments are collected on open business days at 8am.
DELINQUENT NOTICES
Courtesy delinquent notices are mailed shortly after a bill’s due date. If a bill remains unpaid 10 days after the due date, the utility service is subject to disconnection. There is a $30.00 charge to restore service during business hours and a $165.00 charge to restore service after hours.
If you have a concern about unfair treatment in employment or housing you may file a complaint in writing with the City Administrator within 30 days of the incident.
The complaint form can be found at Macomb Equal Opportunity and Fair Housing Commission
Follow this link to online forms for your specific question.
