City of Macomb Public Transportation
For Demand Response call (309) 837-RIDE (7433)
For Go West call (309) 575-3333
Do you have a suggestion to further enhance the safe operation of the city’s public transportation system? Have you seen a safety issue with our buses or drivers? If so, please let us know: tr****************@**********mb.com.
McDonough County Public Transportation (MCPT) provides safe and accessible public transportation for all residents and students of the communities served by promoting independence, self-sufficiency, and economic opportunities.
MCPT includes the Go West bus system which runs through the City of Macomb daily and on weekends. Bus routes include Western Illinois University campus, and through the city to allow residents’ easy access to the most-traveled places. During Western Illinois University (WIU) school year buses operate later at night between Downtown Macomb, WIU campus, East Jackson and West Jackson Street.
MCPT Demand response services provide scheduled door-to-door pick-up and drop-off for seniors, the disabled, and others. The demand response services are based on reservations made 24-hours before a pick-up is needed. The MCPT central dispatch center call number is (309) 837-RIDE (7433). Reservations for this service can be made Monday through Friday.
Hours of Operation:
Go West (WIU In-session)
Monday-Thursday 7:00AM-12:00AM
Friday 6:00AM-3:00AM
Saturday 8:00AM-3:00AM
Sunday 11:00AM-10:00PM
Go West (WIU Out-Session)
Monday-Friday 7:00AM-6:00PM
Saturday 8:00AM-6:00PM
Sunday CLOSED
Demand Response
(Macomb and McDonough County)
Monday-Friday 5:30AM-5:30PM
Saturday CLOSED
Sunday CLOSED
LINKS
Go West Bus Routes
ADA Paratransit Info
On Demand Transit Info
Non-emergency Medical Transit Info
Passenger Handbook
ADA POLICY
Article VI Notice to Public
ADA AND TITLE VI COMPLAINT FORM
Complaint Form
Complaint Policy
EEO Plan
Reasonable Modification Policy
Reasonable Modification Request Form
Statement of Policy
Non-Discrimination
The City of Macomb Public Transportation Department operates its programs and services without regard to race, color, national origin, and persons with disabilities in accordance with Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990 (ADA). Any person who believes they have been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with The City of Macomb Public Transportation Department.
For more information on The City of Macomb Public Transportation Department’s civil rights program, and the procedures to file a complaint, contact Title VI Coordinator (Transit Director), 309-837-7433, Ext 103; email: tr****************@**********mb.com; or visit our administrative office at 701 East Pierce, Macomb, IL 61455.
Complaints may be filed directly with the Illinois Department of Transportation (IDOT) Civil Rights Office. ATTN: Title VI Program Coordinator 69 Washington Street Room 2100 Chicago, IL 60602 or with the Federal Transit Administration (FTA). ATTN: Title VI Program Coordinator, 1200 New Jersey Ave., SE Washington DC 20590
If information is needed in another language other than English or in an accessible format, please contact the Title VI Coordinator at 309-837-7433.
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